This Privacy Policy explains how Sparlin, operated under the registered trading name Ambica Veneer (“Sparlin,” “we,” “us,” or “our”), collects, uses, discloses, and safeguards information when you visit sparlinveneer.com (the “Site”) or otherwise interact with us as a trade customer, supplier, or visitor.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information you give us directly, such as when you submit an enquiry, request a quotation, or contact us:
- Name, company name, and job title
- Email address and phone number
- Business address and GST/tax details (for trade customers)
- Details of the products, quantities, and specifications you enquire about
- Any other information you choose to include in a message to us
Information collected automatically when you browse the Site:
- IP address, browser type, and device information
- Pages viewed, time spent on the Site, and referring/exit pages
- Approximate location (derived from IP address)
- Cookies and similar tracking technologies (see Section 3)
We do not knowingly collect payment card details through the Site; any payment information is handled directly between the parties or through a third-party payment processor where applicable, and is not stored by us.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide quotations for veneer products
- Process and fulfil trade orders, including coordinating delivery
- Communicate with you about your enquiry, order, or our business relationship
- Improve the Site, our product catalogue, and our services
- Send occasional updates about new products or offers, where you have not opted out
- Comply with legal, accounting, and tax obligations (including GST record-keeping)
- Detect, prevent, and address fraud, security, or technical issues
3. Cookies and Tracking Technologies
The Site may use cookies and similar technologies (such as analytics scripts) to remember your preferences, understand how visitors use the Site, and improve performance. You can control or disable cookies through your browser settings; doing so may affect some features of the Site. We may use third-party analytics tools (such as Google Analytics) that place their own cookies subject to their respective privacy policies.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site, process enquiries, or arrange logistics (e.g., hosting providers, courier/freight partners, email or CRM tools), under obligations to keep it confidential
- Professional advisers such as accountants or legal counsel, where necessary
- Government or regulatory authorities, where required by applicable law (including under the Information Technology Act, 2000 and rules made thereunder)
- A successor entity, in the event of a merger, acquisition, or sale of business assets
We do not knowingly share your information with unrelated third parties for their own marketing purposes.
5. Data Security
We take reasonable technical and organisational measures to protect the information we hold against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements (such as GST and other statutory record-keeping obligations), after which it is securely deleted or anonymised.
7. Your Rights and Choices
Subject to applicable law, you may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information, where we are not required to retain it for legal or business reasons
- Opt out of marketing communications at any time by contacting us
To exercise any of these rights, please contact us using the details in Section 11.
8. Third-Party Links
The Site may contain links to third-party websites (such as social media platforms or trade directories). We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their respective privacy policies.
9. Children’s Privacy
The Site is intended for business use by trade professionals (architects, interior designers, contractors, and furniture manufacturers) and is not directed at, or knowingly used to collect information from, individuals under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Sparlin (Ambica Veneer) ambicaveneer@gmail.com 9819807479
Registered/operating addresses:
- 4VF4+FCW, Nicolas Wadi Rd, near Hotel J.K. Regency, Jijamata Colony, Andheri East, Mumbai 400069
- 97/98 Mustafa Bazar, behind Union Bank of India, Byculla East, Mumbai 400010